Privacy Policy

Your privacy is important to us. It is Nihao Story, LLC’s policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you via our app, Nihao Story, and its associated services.

What Is Personal Information?

Personal information is any data that can identify you as an individual, such as:

• Your name, address, or date of birth
• Device identifiers
• Payment information
• Usage data from our app or services

Third-Party Links

Our app may contain links to third-party websites or services, each of which maintains its own privacy policies. We are not responsible for their practices, and this policy does not extend to your interactions beyond our app.

Information We Collect

We collect information in two categories:

• Voluntarily provided: Information you knowingly give us, such as contact details or content submissions.
• Automatically collected: Information your device sends, such as IP address, device type, and usage data.

Log Data

When you use our app, we may log:

• Your IP address
• Device type and version
• App usage and activity
• Time and date
• Technical error reports

Device Data

We may request access to:

• Notifications
• Device/app history

The data collected depends on your device settings and granted permissions.

Personal Information You Provide

We may ask for:

• Email
• Social media profiles
• Phone number

User-Generated Content

Any content (text, images, videos) you submit may be:

• Associated with your account/email
• Publicly available after publication
• Shared on our platform and social channels

Legal Basis for Data Collection

We collect your data only when:

• Necessary to provide our services
• Required by law
• You have given consent

How We Use Your Information

We use your information to:

• Provide and operate our services
• Communicate with you
• Enable platform access and social media interaction
• Attribute user-submitted content
• Improve user experience

We may combine your data with trusted sources, including social media, if you consent.

Data Security

We protect your personal data against:

• Loss or theft
• Unauthorized access
• Disclosure or modification

However, no method is 100% secure. You are responsible for securing your login credentials.

Data Retention

We retain personal data only as long as needed. Once no longer required, data is deleted or anonymized unless legal or research obligations require otherwise.

Children’s Privacy

We do not knowingly collect data from children under 13. Our services are not directed to them.

Disclosure to Third Parties

We may share your information with:

• Subsidiaries or affiliates
• Service providers (IT, hosting, analytics, payments, etc.)
• Legal or regulatory bodies
• Potential acquirers of our business

Third Parties We Use:

• Sentry.io
• Apple Pay
• Firebase Analytics

International Transfers

Your data may be stored or processed in the U.S. or other jurisdictions with different data protection laws. We comply with applicable legal safeguards for international data transfers.

Your Rights

You have the right to:

• Access and correct your personal information
• Withdraw marketing consent at any time
• Request data deletion
• Object to or restrict processing
• File a complaint

We do not discriminate based on the exercise of your data rights.

Data Breach Notification

We will comply with applicable data breach notification laws and regulations.

Cookies

We use cookies to:

• Enable app functionality
• Track performance
• Store preferences

Business Transfers

In case of acquisition, your data may be transferred to new owners under this policy.

External Links

We are not responsible for privacy practices of external sites linked in our app.

Changes to This Policy

We may update this policy to reflect:

• Legal or regulatory changes
• Changes in our practices

Significant updates will be communicated via the app or email, as appropriate.

Country-Specific Disclosures

For Australian Users

Some third parties we share data with may not be covered by the Australian Privacy Act.

For European Union (GDPR)

• Data Controller: Nihao Story, LLC
• Legal Grounds:
  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal obligations
• Your Rights:
  • Restrict, object, request deletion or data portability
  • Opt out of processing based on legitimate interests

For California (CCPA)

You have the right to:

• Know what personal data we collect and how we use it
• Request deletion
• Request disclosure of third-party data sharing
• Opt out of sales (we do not sell your data)
• Request “Shine the Light” disclosures

Do Not Track

We do not currently respond to Do Not Track signals from web browsers.

Cookies and Pixels

Types of cookies we use:

• Essential: Necessary for functionality
• Performance: Analytics and diagnostics
• Functionality: Custom settings (e.g., language)

We do not use advertising cookies.

SMS Privacy

We may disclose SMS-related data to support providers but will not share SMS opt-in data with third parties for unrelated purposes.

Contact Us

For any privacy-related questions:

Nihao Story Support
📧 andrew@nihaostory.com